New to Vacation Rentals
The thought of owning a vacation property has probably been on your mind for a long time and now you're ready! You can finally purchase that dream home at the beach to relax in when you need a break from the daily grind, make memories in, and have as an investment. One day you'll likely retire at the beach, but until then, it sure would be nice to have someone you can trust take care of it while you're not there and help you earn some money back!
We believe that rental market success is built on successful personal relationships. And we’re proud that over the last ten years, we’ve helped hundreds of owners to capitalize on their properties’ full potential. Our owners are more than just a number. You will receive a single point of contact as your go-to resource to make communications quick, easy and worry-free. We work one-on-one with owners to discuss vacancies, pricing strategies or any complications that may arise. We also closely follow market trends and work with you to maximize your occupancy and reach your income goals.
We review all properties and offer suggestions for improvements that will meet market demands and maximize your revenue. We also send post-stay surveys to all guests and invite happy guests to review us online.
Listing and Booking
The Vantage team is committed to helping you rent your property-and making the entire process as easy as possible. That starts with the listing.
When you list with Vantage, your agent will work with you one-on-one to capture all the details of your property, write a compelling description and make sure all the vital information appears on our website-including your approved rental rates and dates you'd like to block off for your own use. We'll also schedule professional photography to accompany your listing.
Booking your property is just as easy. Guests can book through the Vantage website or by calling our reservation team. Our staff reviews and confirms every booking to ensure they meet your property's stay requirements. Once bookings are finalized, you can view them and all of your reservations within our convenient Owner Portal.
We make sure all properties are in great shape at all times – safe, clean and in good repair. In addition to our own minor maintenance services, we use insured, reliable, well-priced vendors who are qualified to handle practically any situation in a timely manner, including after-hours requests for emergency services seven days a week.
Inspection & Housekeeping
We closely monitor the condition of your vacation home to make sure it is cleaned to industry standards. Our inspectors and business development agents visit your property before and after guest departures, ensuring consistency and quality for every stay.
Marketing & Promotion
We don’t just work here, we live here! As members of the community, we are invested in tourism. Local events, holidays, and seasonal opportunities are promoted to guests year-round via a robust program including digital ads, email blasts, social media, guest surveys and reviews, and more! In addition to our own mobile-friendly website where guest are encouraged to Book Direct and Save, your property is also listed on some of the industry’s leading vacation rental sites like HomeAway, VRBO, Booking.com and Airbnb.
Smart Home Automation & Security
As vacation rental professionals, we are the constant “eyes and ears” for your property. That’s why we’ve partnered with PointCentral Home Technology to offer smart energy management that helps control utility costs and allows easy, secure entry for guests, staff and owners.
Account & Records
Owning a vacation rental is like running a business. Our on-site accounting department processes all income and expenses of the rental transaction including remitting state and local rental taxes on your behalf. Clear and timely monthly and yearly statements are issued for your files. And we keep all your records – from revenues and repairs to lodging tax and 1099s so you receive a professional monthly accounting of what is happening at your property.
Security Deposit Protection
Vantage’s Security Deposit Protection (charged to guests) protects you for up to $1,500 of accidental damages caused during guests’ visits.
All of this sounds great, right? But where do you start? It can feel overwhelming, but it doesn't have to.
As a dedicated vacation rental management company, we’re focused on providing superior service to our owners and guests. We’ve been managing properties for over 10 years and have more than 550 properties in our portfolio. That means we’ve mastered the art of the owner experience!
From online inquiries, promoting and managing bookings, to in-stay needs and repair calls, our full-service team cares for your property and guests so you don’t have to.
Never worry about your investment and feel at ease with stress-free management.
With Vantage on your side, you can always expect personal attention from our local, experienced team comprised of property account representatives, client services, marketing, reservationists, guest services, and of course, property care.
We don’t just want to book your property. We want your guests to come back again and again.
Here’s how we bring you repeat business:
First, we make the experience convenient for your guests, with multiple offices throughout Ocean City and the Eastern Shore, including locations in some of the area’s most popular buildings.
Second, we offer your guests exclusive discounts on some of the areas’s most popular attractions when they arrive. They’ll create vacation memories that will last a lifetime, and you’ll create loyal guests.
A Turnkey Solution
Now that you’ve purchased your castle in the sand, our comprehensive package of services can help you make the most of your investment. We can provide:
- Comprehensive marketing, including email, social media, websites, special promotions and more
- Pre- and post-stay communication with guests, from initial confirmation to follow-up surveys
- Lease agreement monitoring and enforcement
- Ongoing and year-end accounting, including tax documents
- Sales and occupancy tax compliance
- Monthly statements and timely direct deposits
- Professional cleaning, linen and maintenance services using your preferred vendors or ours
- Regular home inspections
- Emergency and storm preparation services
- Smart home energy management and keyless entry systems
Think of Vantage as professional investment management for your property, so you can enjoy it when you want and enjoy the income from it as well.
Contact Us Today and We'll Get You Started!